For the third year running Acumen have successfully completed their audit for the ISO20252 accreditation in market research with zero discrepancies.
After a two-day process where external auditors came into the company and scrutinised the processes of our qualitative market research team, plus quantitative and healthcare teams they found us to be fully compliant with the quality control measures implemented as part of the standard.
Leading Acumen in this is Wendy Durn who, as our Head of Compliance, has overseen the creation and implementation of the ISO20252 standard within the business, in addition to the new requirements of GDPR.
After completing his time with us, Mark Dougan, the assessor assigned to Acumen, had particular praise for the work we have done with regards to GDPR in addition to noting the steady growth of the business and the continually high levels of satisfaction amongst Acumen's clients.
To achieve the ISO20252 standard in market research is an achievement that everyone at Acumen is rightfully proud of - but to do it without having any discrepancies for the third year in a row is a remarkable achievement and one which we will all be celebrating.
If you'd like to know more about how our quality standards can add value to your research contact Becki.Pickering@acumenfieldwork.com
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