At Acumen, we don't think the best healthcare research starts with a clipboard or a questionnaire. It starts with a conversation.
It starts at a kitchen table, where a carer opens up to us about the daily challenges of managing a loved one’s chronic condition.
It starts on a video call, where a patient, with their camera slightly askew, talks candidly about what living with their diagnosis really feels like.
For over 20 years, we’ve been privileged to hear these stories. And it’s these authentic, human experiences that drive every piece of healthcare research we deliver.
When you work in healthcare research, you quickly realise: it's never just about data. It's about people. Real people, living real lives, often facing incredible challenges.
That’s why Acumen’s healthcare team approach every project with sensitivity, empathy and the highest professional standards. All our recruiters are BHBIA accredited, trained in adverse event reporting and legal and ethical guidelines, but more than that, they genuinely care about the individuals they’re speaking to.
We understand that building trust isn’t optional. It’s essential. Whether we’re organising an in hospital usability study, an at home interview, or a health economics survey, we ensure every participant feels heard, respected, and valued.
Our panel of 250,000 healthcare professionals and users is a fantastic resource, if we do say so ourselves.
But what really sets Acumen apart is our community-first approach. We’ve spent two decades building trusted partnerships with charities, organisations and local networks, meaning we can reach the audiences others can’t, and reach them in the right way.
When you need a consultant cardiologist for a cutting-edge device study, or a group of carers managing rare conditions for an in-depth diary project, you need more than just a list of names.
You need a partner who knows how to listen, engage, and deliver.
Every story we hear, every insight we gather, feeds into something bigger. It helps healthcare innovators create better products. It informs policy. It shapes the future of care.
At Acumen, we’re proud to be the bridge between these human stories and the organisations striving to make healthcare better for everyone.
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