WHO WE ARE AND HOW TO CONTACT US
Acumen Field Limited (trading as Acumen Fieldwork) processes your personal data for our legitimate business interest in sourcing participants to take part in market research studies. We process your personal data in accordance with UK and EU Data Protection laws and have in place suitable physical, electronic and managerial procedures to safeguard your data.
This policy outlines how we collect, process and protect your personal data, and your rights with regards to your data.
You can contact Acumen Fieldwork in the following ways:
By phone – 0161 234 9940
By email – firstname.lastname@example.org
By post – Acumen Fieldwork, 3 Canal St, Manchester, M1 3HE
Acumen Field Limited is registered as a Data Controller with the Information Commissioner’s Office (ICO). The ICO regulates data protection and privacy matters in the UK. Their website www.ico.org.uk/for-the-public/ has information for consumers.
Acumen Field Limited is a company partner of the Market Research Society (MRS) and work strictly in accordance with their Code of Conduct. The MRS website is www.mrs.org.uk
Acumen Field Limited is a member of the Association for Qualitative Research www.aqr.org.uk
Acumen Field Limited is ISO20252 and Fair Data accredited www.fairdata.org.uk
HOW WE COLLECT PERSONAL DATA
Acumen Fieldwork collects personal data using the following methods: From our sub-processors (recruiters) who have recruited you to take part in projects for
WHAT PERSONAL DATA IS COLLECTED
We may collect the following personal data:
HOW WE USE YOUR PERSONAL DATA
We use the personal data we collect about you for our legitimate interests which include some or all
of the following:
SHARING YOUR INFORMATION
We recruit individuals to participate in market research on behalf of third parties. We therefore can’t run our business or provide many of the services and incentives you receive from us without sharing your information with other people and organisations from time to time.
Your information may be shared with:
SOCIAL MEDIA, BLOGS AND REVIEWS
Any social media posts or comments you send to us (on our Facebook page, for instance) will be shared under the terms of the relevant social media platform (e.g. Facebook or Twitter) on which they’re written and could be made public. Other people, not us, control these platforms. We’re not responsible for this kind of sharing. So before you make any such remarks or observations, you should review the terms and conditions and privacy policies of the social media platforms you use. That way you’ll understand how they will use your information, what information relating to you they will place in the public domain and how you can stop them from doing so if you’re unhappy about it.
It’s worth remembering too that any blog, review, or other posts or comments you make about us, our products and services on any of our blogs, reviews or user community services will be shared with all other members of that service and the public at large.
You should take extra care to ensure that any comments you make on these services are not offensive, insulting or defamatory. Ultimately, you are responsible for ensuring that any comments you make comply with any relevant policy on acceptable use of those services.
INTERNATIONAL TRANSFER OF YOUR INFORMATION
Although we’re based in the UK we recruit participants on behalf of clients around the world. If you take part in market research for a client who is not located within the EU we will ask your consent before any personal data is transferred.
You have various rights about the processing of your personal data:
More information on your data protection rights can be found on the ICO website www.ico.org.uk/for-the-public/
If you have any worries or complaints about the way we use your information, please don’t hesitate to get in touch with us. We’ll do our very best to set your mind at rest or if anything is wrong to put things right. And if, for whatever reason, you feel we’re not meeting the exceptionally high standards we expect of ourselves, you’re within your rights to tell the UK Information Commissioner’s Office (ICO).
We will need to update this policy from time to time as our business changes. Please look out for the flags on our websites and materials which indicate we have changed this policy. If you continue to provide us with information or use our services after we’ve changed our policy, we’ll take it that you accept the changes.
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