What we’re doing about Coronavirus

11th March 2020

The outbreak of Coronavirus is a rapidly evolving situation which is presenting challenges for people at all levels of society. At Acumen we’ve been working hard to prepare for these and many other adverse situations that can arise and impact the work we do day to day.

Our first priority is always ensuring the safety of our team, the clients who work with us, our partners in the research supply chain and, of course, the public who participate in our many and varied research projects.

We have been listening to the advice provided by the UK Government, the NHS and the World Health Organisation and have responded with a number of measures to help us as the situation evolves.

In terms of our day to day operation it is still very much business as usual at the moment. We are still operating at normal capacity, quoting on projects, organising research, and delivering our usual high level of service every day. In the event that the spread of Coronavirus would impact our ability to work from our office then we have contingencies in place to allow any of our team to work remotely, ensuring there would be no disruption to our services.

We have also implemented a number of measures to the way we're working in an effort to mitigate the risk posed by Coronavirus to our participants, clients and research partners.

All screening material now includes questions which encourage participants to self-isolate and contact the relevant health authorities if they have either personally visited or been in contact with someone who has visited any of the most severely affected countries in the last 14 days. This is irrespective of whether they are displaying symptoms or not.

For participants who are due to take part in research we have implemented an SMS system to request that; "Given the evolving COVID-19 situation we request that, prior to attending any research, you follow the public health advice relevant to any recent travel you may have completed or symptoms you are experiencing.”

Additionally, we are providing all participants, interviewers and researchers with information on how they can practise good hand hygiene and advising them on how to minimise contact through social distancing and avoiding physical contact.

We have also been in constant communication with the many venues, interviewers and other suppliers that we work with to deliver our research services to ensure that all our following the latest advice on the ways to mitigate the impact of Coronavirus on our industry. Further information can be found via the MRS website here.

The main focus of our business is to plan for all eventualities but if you have any questions about current or future research projects that you would like assistance with then please do not hesitate to get in touch.

The Acumen team are ready to help.

LAST UPDATED: 11/03/2020 - 16:00


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